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Daiwa Roynet Hotel KYOTO-GRANDE
An urban hotel where you will be welcomed with Japanese-style relaxation
Daiwa Roynet Hotel KYOTO-GRANDE is a 5-minute walk from JR Kyoto Station Hachijo Exit.
The moment you pass through the entrance, across the exotic front approach with a Japanese garden as motif, a spacious and gorgeous space will appear right in front of you.
Enjoy high-quality "hospitality" to your heart's content.
TOPICS
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FACILITIES
Restaurant
＋ー
[Buffet]
As for the restaurant, we are currently only open for breakfast.
Depending on the situation on the day you visit, there is a possibility that breakfast will be served as individual meals.
In serving the buffet, we will take the following actions as part of our measures to prevent the spread of the novel coronavirus.
・When entering the restaurant, please sanitize your hands and fingers with alcohol.
・Please wear a mask when you get food.
・We ask that you cooperate in wearing plastic gloves when getting food.
・We serve some of the dishes in small plates.
・A portion of the dishes are given by hand by our staff.
Thank you for your understanding and cooperation.
Business hours
6:30-10:00 (last admission at 9:30)
※It may change depending on the situation such as the cancellation of the declaration of state of emergency.
Rates:
Adults: ¥2,750
6-12 years old: ¥1,375
Under 6 years old: Free
※The above fees include consumption tax.
Parking lot
＋ーThere is a coin-operated parking lot next to the hotel (outdoor)/charged.
Please note that it is on a first-come, first-served basis and reservations will not be accepted.
※The number of units is limited (22 units).
※14:00 on check-in day - 11:00 the following day, discounted price applies for guests staying in the hotel (1000 yen per night if the vehicle does not leave the parking lot after check-in, until check-out)
※Hours beyond the above: 60mins 400 yen
Fitness
＋ー
We are suspending its use for the time being to prevent the spread of the novel coronavirus.
Usage hours: 7:00-22:00
Location: 2F
Price: Free of charge
Facilities
Stair climber (Precor): 1 unit, Cross trainer (Precor): 1 unit, Aerobike (Precor): 1 unit
※Machines are subject to change without notice.
Relaxation
Location: 2 F
※Advance reservation system
Vending machines, ice-making machines, and microwave ovens
＋ー
Rooms with vending machines and ice-making machines are available on each floor from the second floor to the eighth floor.
You can enjoy Asahi beverages on the even-numbered floors and Kirin beverages on the odd-numbered floors. (*We do not sell alcoholic beverages.)
If you bring the ice pail from your room, you can enjoy a cold drink at any time.
Party Room -TSUBAKI-
＋ーAdvance reservation system
Area: 86.45 square meters (can be divided into two)
Capacity: Dinner: 32 people, Theater: 45 people, School: 36 people
Ceiling height: 2.4 m
Indoor facilities: WiFi, LAN lines, and outlets
Availability: 24 hours a day
Capacity: [School] Full span: 36, Half Span: 18 [Theater] Full span: 45, Half span: 23 [Square-shaped] Full span: 24, Half span: 12
SERVICE
Security Lock System
＋ーThe card key for your room that we give you at the front desk is also the elevator security key.
It runs on a system where you hold it over the sensor in the elevator and the elevator would only stop on the floor where your room is located.
How to get here
Those who come by plane
・Approximately 75 minutes from Kansai International Airport to JR Kyoto Station by JR Kansai Airport Limited Express Haruka
・Approximately 90 minutes from Kansai International Airport to JR Kyoto Station by limousine bus
Those who come by train
Turn left with the east exit of Hachijo, JR Kyoto Station, behind you and walk for about 5 minutes.
Those who come by car
Approximately 3 minutes north of Kamogawa-nishi IC-National Route 24 (Kawaramachi-dori Street)
Daiwa Roynet Hotel KYOTO-GRANDE
15 Higashikujonishi Iwamoto-cho, Minami-ku, Kyoto, Japan 601-8005
Rokuon-ji Temple (Kinkaku-ji Temple)
Approximately 50 minutes from Kyoto Station by train, bus, etc.
Yase Ohara Ruriko-in Temple
Approximately 55 minutes from JR Kyoto Station to Yase-Hieizanguchi Station on the Eizan Electric Railway
Kurama/Ninose Hakuryu-en
Approximately 60 minutes from Kyoto Station of the Municipal Subway to Ninose on the Kyoto Bus
Saga and Arashiyama Sagano Torokko Train
Approximately 15 minutes from JR Kyoto Station to JR Saga-Arashiyama Station
Arashiyama Togetsu Bridge
Approximately 15 minutes from JR Kyoto Station to JR Saga-Arashiyama Station, and then approximately 12 minutes on foot
FAQ
QAre amenities in the room are free of charce?
＋ーA Yes, feel free to use them.
QDoes you hotel have a public bath?
＋ーA No.
QIs it possible to rent a car?
＋ーA Our hotel does not provide rental car services. To find one, please ask the front desk.
QIs there Wi-Fi in the hotel?
＋ーA Yes, and it's free. For password, please contact the front desk.
QCan I invite a guest into my room?
＋ーA Please meet with your guest at the public area of the hotel.
QCan I store my luggage at hotel before check in or after check out?
＋ーA We can keep your luggage at the front desk on the day of your check in and the day of your check out.
QCan I request an early Check-In
＋ー
A
Earlier check-in is possible starting 12pm and costs extra one thousand yen per each hour.
Please understand that this may be subject to availability on your check-in date.
QWhat is Check-In and Check-Out time?
＋ーA Check in time is 2pm. Check out time is 11am.
QDo I have to pay extra for my child?
＋ーA Children under 12y.o can stay for free when sharing bed with their parents (amenities and breakfast are not included).
QCan I request a late check-out?
＋ーA Late check out is possible but is a subject to availability on your check out date. The latest check out time is 2pm.
QDoes your hotel allow pets?
＋ーA Unfortunaltely, no. (Sight challenged customers can stay with their service animals)
QDoes your hotel provide houskeeping daily?
＋ーA Yes.
QCan I smoke in the room? Can I smoke electronic cigarettes?
＋ーA If you would like to smoke in the room, please book a smoking room.
QIf i extend my stay, can I stay in the same room?
＋ーA Depends on the room availability of that day. Please contact the front desk.
QCan I make room requests?
＋ーA We accept room requests but may not be able to provide you with desired room depending on the room availabilitu of that day.
QI have another reservation at your hotel. Can I store my luggage until my next check in?
＋ーA Of course, once we confirmed your reservation.
QCan I check in later than the check in time I stated?
＋ー
A
If you are going to be later that your stated check in time please inform the hotel.
Due to security reasons the doors to the hotel are locked at night. In case of late arrival please use an interphone next to the door to contact front desk.
QCan I ask for a free upgrade?
＋ーA Room upgrades are possible but not free. Please contact front desk for more details.
QWhat do you need to check in to the hotel?
＋ーA Please show us your passport and reservation number.
QDoes your hotel have a shuttle bus service?
＋ーA No, but our front desk can help you to find one.
QCan you keep food or drinks?
＋ーA Yes, as long it does not require temperature control.
QCan I make a copy or send a FAX from your hotel?
＋ー
A
Yes, at the front desk.
It would be 10JPY for black&white page or 50JPY for a colored one.
QCan I send a parcel to your hotel by cash on delivery?
＋ーA No. Please pay for delivery in advance.
QCan I send a parcel from the hotel?
＋ーA Yes, but only domestically.
QCan you ship internationally?
＋ーA No. Only domestically.
QCan I exchange currency at your hotel?
＋ーA No. Please ask front desk for closest exchange offices.
QCan I borrow an iron?
＋ーA Yes. Please contact the front desk.
QCan I make a phonecall from my room? Can I call overseas?
＋ーA Yes, but you will be charged for each outcoming phonecall.
QDo you have an adapter or converter?
＋ーA Yes, at the front desk.
QCan I send my luggage to the airport?
＋ーA Yes. Please bring your luggage to the front desk in andance since it usually takes two to three daive for it to be delivered.
QCan I ship my luggage to your hotel?
＋ー
A
Yes, we can keep youe belongings at the front desk.
When shipping, please write your reservation name and check in date.
Please note, that we cannot keep luggages that require temperature control.
QI forgot something in the room. What should I do?
＋ーA Please contact our hotel.TEL.+81-075-950-6186
QCan you make a restaurant reservation for me?
＋ーA Yes, but only for the period of your stay at out hotel.
QWhat is check-in time?
＋ーA You can check in any time after 2 pm. In case of you arriving late please let the hotel know your arrival time in advance.
QAt the hotel, can I pay with a credit card? What kinds of credit card can I use?
＋ーA We accept VISA, MasterCard, JCB, American Express, Diners and Union Pay.
QCan I pay with a QR code (AliPay, WECHAT PAY or KAKAOPAY)?
＋ーA No.
QCan youissue a receipt for my stay?
＋ーA Yes, but only for the payments made directly at the front desk.
QWhat's the hotel's cancellation fee policy?
＋ー
A
(Reservations made for 1 to 14 people)
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
(Reservations made for 15 or more people)
Cancellation 9 days prior to check in day: 10% of room charge.
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.
QHow do I become a member?
＋ーA Please inquire to the front desk.
QDo I have to pay to become a member?
＋ーA No, it's totally free.
QWhat are the benefits of becoming a member?
＋ーA To find out about Roynet Club benefits, please stop by the front desk.
QHow long are Roynet points valid for?
＋ーA Points a valid for two years since the last stay.
QHow can I use my Roynet Points?
＋ーA Points can be used at the front desk when you pay the room charge.
QI lost my membership card. What should I do?
＋ーA Please inform the hotel for the new card.
QWhat is Roynet Club Members?
＋ーA It's a point collecting system that can be used at any Daiwa Roynet hotel.
INFORMATION
| Number of guest rooms | 272 |
|---|---|
| Capacity | 544 |
| Check-in / Check out | 14：00/11：00 |
| Credit card | VISA・JCB・AMEX・Diners Club・MasterCard・UC・UnionPay card |