Daiwa Roynet Hotel Utsunomiya
Daiwa Roynet Hotel Utsunomiya
Daiwa Roynet Hotel Utsunomiya

Daiwa Roynet Hotel Utsunomiya

A sophisticated interior and modern atmosphere. Well-considered facilities and full travel amenities. We promise "peace of mind" and "a moment of healing" so that each customer can stay  comfortably.

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ROOMS

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Japanese-Western set meal

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A Japanese and Western set meal made by hand every morning! We prepare Japanese and Western dishes♪
Breakfast, a source of energy for a day, will be delivered in a set meal style.

Opening hours 6:00~10:00(LO/9:45)
Service charge Adult/1,300 yen (tax included)
Elementary-aged students / 700 yen (tax included) (Children's Plate)
Preschool children / Free (Rice or bread only)
※ If you wish to have a children's plate even if you are a preschool children, please purchase a children's breakfast voucher.
Location First floor of this hotel
Usage Information ※ Breakfast tickets are also sold on the day.
※ The seats are limited, so you may have to wait.

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FACILITIES

Restaurant

Restaurant

In the open shop, there is also a counter lined with chairs like Japanese drums, where you can enjoy delicious sake and appetizers.
Perfect for parties! You can also rent weddings, welcome and farewell parties, etc. A reasonable lunch is also recommended.
[Place] 1st floor
[Opening hours]
Breakfast: 6:00 to 10:00 (L.O.9:45)
Lunch: 11:00-15:00 (L.O.14:00)
Dinner: 17:00 to 24:00 (L.O.23:00)
[Genre] Bar

Parking lot

Parking lot

Located on the 1st floor. 
Reservations are not available.
Price:14:00~11:00 ¥1000

Spaces: 72

【Vehicle restrictions】
Height:2,050mm
Weight:1,850kg
Width:1,850mm
Length:5,050mm

Coin-operated laundry

Coin-operated laundry

Location:6th floor
Business hours:24h
Number of machines:3
Reference fee:300 yen ~
Please use 100 yen coins only.

Vending machines, ice-making machines, and microwave ovens

Vending machines, ice-making machines, and microwave ovens

Vending Machine:3th・9th floor
Microwave:3th・9th floor
Ice Machine:3th・9th floor

Smoking area

Location:1th floor
Business hours:24h

SERVICE

Left-luggage

Our hotel can keep your luggage for one day.
For more information please check our FAQ corner.

Courier

We accept domestic shipping only.
For more information please check our FAQ corner.

Security

In order to protect our guests our hotel has a curfew (12am - 6am). 
During curfew all the enterances are lock, so in order to enter the hotel please use your room key.

※Some hotels also have security in the elevators.

Copy/Fax

(Not free) Please ask the front desk.

Wheelchair

Our hotel provides folding manual wheelchairs available for use within the hotel only. If you would like to use one, please inform hotel in advance.

Free Wi-Fi

Every room an the lobby have free Wi-Fi.

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How to get here

Those who come by plane
Approximately 150 minutes from Narita Airport to the west exit of Utsunomiya Station by limousine bus
Approximately 170 minutes from Haneda Airport to the west exit of Utsunomiya Station by limousine bus
After getting off at the limousine bus stop, walk 5 minutes from the west exit of Utsunomiya Station via the east exit of the station.

Those who come by train
(1) 4 minutes on foot from the east exit of JR Utsunomiya Station
(2) Approximately 15 minutes by bus from Tobu Utsunomiya Station to the west exit of JR Utsunomiya Station, 5 minutes by walk through the east exit of the downside.

Those who come by car
Approximately 30 minutes by car from Tohoku Expressway and Kanuma IC on the prefectural road No.6,
Approximately 25 minutes by car from the Kita-Kanto Expressway and Kami-Mikawa IC on National Route 4 and National Route 123.

exterior

Daiwa Roynet Hotel Utsunomiya

1-4-14, Higashi Shukugo, Utsunomiya-shi, Tochigi 321-0953

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Utsunomiya Futarayama jinja

15 minutes by car from the hotel

Utsunomiyajoshi Park

Approximately 8 minutes by car from the hotel

Nikko Toshogu Shrine

About an hour by car from the hotel

Nasu Animal Kingdom

About an hour and 30 minutes by car from the hotel

Ashikaga Flower Park

About an hour by car from the hotel

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FAQ

QAre amenities in the room are free of charce?

A Yes, feel free to use them.

QDoes you hotel have a public bath?

A No.

QIs it possible to rent a car?

A Our hotel does not provide rental car services. To find one, please ask the front desk.

QWhat is Check-In and Check-Out time?

A Check in time is 2pm. Check out time is 11am.

QCan I request an early Check-In

A Earlier check-in is possible starting 12pm and costs extra one thousand yen per each hour. 
Please understand that this may be subject to availability on your check-in date.

QCan I request a late check-out?

A Late check out is possible but is a subject to availability on your check out date. The latest check out time is 2pm.

QDoes your hotel allow pets?

A Unfortunaltely, no. (Sight challenged customers can stay with their service animals)

QDoes your hotel provide houskeeping daily?

A Yes.

QIf i extend my stay, can I stay in the same room?

A Depends on the room availability of that day. Please contact the front desk.

QCan I make room requests?

A We accept room requests but may not be able to provide you with desired room depending on the room availabilitu of that day.

QCan I store my luggage at hotel before check in or after check out?

A We can keep your luggage at the front desk on the day of your check in and the day of your check out.

QI have another reservation at your hotel. Can I store my luggage until my next check in?

A Of course, once we confirmed your reservation.

QCan I check in later than the check in time I stated?

A If you are going to be later that your stated check in time please inform the hotel.
Due to security reasons the doors to the hotel are locked at night. In case of late arrival please use an interphone next to the door to contact front desk.

QCan I ask for a free upgrade?

A Room upgrades are possible but not free. Please contact front desk for more details. 

QWhat do you need to check in to the hotel?

A Please show us your passport and reservation number.

QCan I invite a guest into my room?

A Please meet with your guest at the public area of the hotel.

QCan I smoke in the room? Can I smoke electronic cigarettes?

A If you would like to smoke in the room, please book a smoking room.

QDo I have to pay extra for my child?

A Children under 12y.o can stay for free when sharing bed with their parents (amenities and breakfast are not included).

QDoes your hotel have a shuttle bus service?

A No, but our front desk can help you to find one.

QIs there Wi-Fi in the hotel?

A Yes, and it's free. For password, please contact the front desk.

QCan I make a copy or send a FAX from your hotel?

A Yes, at the front desk. 
It would be 10JPY for black&white page or 50JPY for a colored one. 

QCan I ship my luggage to your hotel?

A Yes, we can keep youe belongings at the front desk.
When shipping, please write your reservation name and check in date.
Please note, that we cannot keep luggages that require temperature control.

QCan you keep food or drinks?

A Yes, as long it does not require temperature control.

QCan I send a parcel to your hotel by cash on delivery?

A No. Please pay for delivery in advance.

QCan I send a parcel from the hotel?

A Yes, but only domestically.

QCan you ship internationally?

A No. Only domestically.

QCan I exchange currency at your hotel?

A No. Please ask front desk for closest exchange offices.

QCan I borrow an iron?

A Yes. Please contact the front desk.

QCan I make a phonecall from my room? Can I call overseas?

A Yes, but you will be charged for each outcoming phonecall.

QDo you have an adapter or converter?

A Yes, at the front desk. 

QCan I send my luggage to the airport?

A Yes. Please bring your luggage to the front desk in andance since it usually takes two to three daive for it to be delivered.

QAt the hotel, can I pay with a credit card? What kinds of credit card can I use?

A We accept VISA, MasterCard, JCB, American Express, Diners and Union Pay.

QCan I pay with a QR code (AliPay, WECHAT PAY or KAKAOPAY)?

A No.

QCan youissue a receipt for my stay?

A Yes, but only for the payments made directly at the front desk.

QWhat's the hotel's cancellation fee policy?

A (Reservations made for 1 to 14 people)
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.

(Reservations made for 15 or more people)
Cancellation 9 days prior to check in day: 10% of room charge.
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 80% of room charge.
No-show: 100% of room charge.

QHow do I become a member?

A Please inquire to the front desk.

QDo I have to pay to become a member?

A No, it's totally free.

QWhat are the benefits of becoming a member?

A To find out about Roynet Club benefits, please stop by the front desk.

QHow long are Roynet points valid for?

A Points a valid for two years since the last stay.

QHow can I use my Roynet Points?

A Points can be used at the front desk when you pay the room charge.

QI lost my membership card. What should I do?

A Please inform the hotel for the new card.

QWhat is Roynet Club Members?

A It's a point collecting system that can be used at any Daiwa Roynet hotel.

QI forgot something in the room. What should I do?

A Please contact our hotel.TEL.81-28-610-0455

QCan you make a restaurant reservation for me?

A Yes, but only for the period of your stay at out hotel.

QWhat is check-in time?

A You can check in any time after 2 pm. In case of you arriving late please let the hotel know your arrival time in advance.

INFORMATION

Number of guest rooms 223
Capacity 456
Check-in / Check out 14:00/11:00
Credit card VISA・JCB・AMEX・Diners Club・MasterCard・UC・UnionPay card
Other Facilities Restaurant / Parking lot / Coin-operated laundry / Vending machines, ice-making machines, and microwave ovens / Smoking area
Other Services Left-luggage / Courier / Security / Copy/Fax / Wheelchair / Free Wi-Fi / Public PC / PCs for lend (charged)